There’s lots of ways to be, as a person. And some people express their deep appreciation in different ways. But one of the ways that I believe people express their appreciation to the rest of humanity is to make something wonderful and put it out there. And you never meet the people. You never shake their hands. You never hear their story or tell yours. But somehow, in the act of making something with a great deal of care and love, something’s transmitted there. And it’s a way of expressing to the rest of our species our deep appreciation. So we need to be true to who we are and remember what’s really important to us.
—Steve, 2007
I grow little of the food I eat, and of the little I do grow I did not breed or perfect the seeds.
I do not make any of my own clothing.
I speak a language I did not invent or refine.
I did not discover the mathematics I use.
I am protected by freedoms and laws I did not conceive of or legislate, and do not enforce or adjudicate.
I am moved by music I did not create myself.
When I needed medical attention, I was helpless to help myself survive.
I did not invent the transistor, the microprocessor, object oriented programming, or most of the technology I work with.
I love and admire my species, living and dead, and am totally dependent on them for my life and well being.
One More Thing …
Life can be much broader once you discover one simple fact—and that is: everything around you that you call life was made up by people that were no smarter than you.
And you can change it.
You can influence it.
You can build your own things that other people can use.
And the minute you can understand that you can poke life, and if you push in, then something will pop out the other side; that you can change it, you can mold it—that’s maybe the most important thing: to shake off this erroneous notion that life is there, and you’re just going to live in it versus embrace it, change it, improve it, make your mark upon it.
I think that’s very important, and however you learn that, once you learn it, you’ll want to change life and make it better. Because it’s kind of messed up in a lot of ways.
Once you learn that, you’ll never be the same again.
—Steve, 1994
Steve on people -
The most important lesson I ever learned was that you have to hire people better than you are. […] In normal life, the difference in dynamic range from average to best is usually 30, 40, 50 percent. Twice as good: rarely. So the difference between an average meal in downtown Palo Alto tonight and the best one—maybe it’s two to one. Flight home, if you’re going home for the holidays: 50 percent difference. Rental cars, breakfast cereals. I don’t know, pick one.
But I saw that Woz [Apple co-founder Steve Wozniak]—one guy—having meetings in his head could run circles around two hundred engineers at Hewlett-Packard. That’s what I saw. And I thought, “Wow.” And I didn’t really understand it at first.
Then I started to understand it. It took me about ten years to actually try to put it into practice. Because you’d try to hire and find those people. And they’re really hard to find. And everyone says they are all prima donnas. But it turns out that when they work with each other, they’re not prima donnas. They really like it. The first time I tried to build that organization—that was the Mac team. And it really worked. I saw a team of fifty people do something that literally hundreds, or thousands, of people at other companies couldn’t do. And so I’ve since then always tried to find really great people who love what they are doing and are extremely good at it. And sometimes they have experience, and sometimes they’re really young. They’re diamonds in the rough—and you hire them and take chances on them. But that’s been the most important lesson I’ve learned in business: that the dynamic range of people dramatically exceeds things you encounter in the rest of our normal lives—and to try to find those really great people who really love what they do.
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